Our repair services offer lower costs, quick turn around times, failure analysis, history tracking and a one year warranty. The costs of repairs include: component level troubleshooting, Factory revision updates, re-calibration, board level testing and full power verification.
In our repair process we make an extra effort to ensure reliability. Some of the procedures are:
Most repairs, updates and high voltage testing of controls are performed on a per drive flat rate price basis. A "Repair Price" is listed within specific drive listings in the Drives & Controls section at the top of this page. This price reflects the full standard service price including evaluation, updates, repair, refurbishment and full final test. This does not include additional fees such as expedite fees, shipping, handling, etc. Note: In some cases, larger drives will be priced on a base plus parts basis.
If damage to your Unit is extensive, such as severe burn damage or badly blown traces, rendering major components unrepairable: we reserve the option to charge up to the listed "Exchange" price on our website. If no part of the unit is salvageable, we will quote you a replacement if available.
Maximium Repair costs typically will not exceed 50% of the Unit's value. Discounts may apply for some repairs, contact us for details. The customer pays for all shipping expenses, which include packaging, handling and insurance.
For some Baldor Drive Products there is no charge for the Evaluation:
|Evaluation & Quote Charge||$60 - $360|
|Expedited Service Charge||$50 - $500|
|International Orders Handling Charge||$60|
|In House - Assembly, Repair & Test Rate||$120|
We accept Visa, Mastercard, Discover, PayPal & American Express
Baldor Controls have a one (1) or two (2) year Limited Warranty from the date of purchase. All Practec repairs have a one year Limited Warranty, this warranty does not cover chargeable parts that were not replaced. Under all circumstances, Practec is not liable for any Customer expenses, including losses, damage or injuries.
Please download our Product Warranty Period Matrix for complete details on Baldor warranties.